Roofing Systems Guarantee, Technical and Warranty Services
Working with today’s commercial roofs is more complex than ever and requires considerable technical and industry knowledge. At Johns Manville, we emphasize the roof as a complete system. JM’s financial strength allows us to provide some of the strongest and most comprehensive guarantees in the roofing industry. We offer roofing warranties and 10-, 15-, 20-, 25- and 30-year No Dollar Limit (NDL) roofing guarantees, depending on the roof system selected. Even if you never have cause to fall back on the JM Peak Advantage® Guarantee, Johns Manville Roofing Systems provides you with additional value by offering technical assistance to the building owner throughout the life of the agreement.
By purchasing a Peak Advantage Guarantee, you get:
- Expert installation by approved JM contractors
- Advanced technical assistance
- Timely issuance of all guarantee documents
- Efficient processing of any claims or complaints
- Prompt service from highly trained personnel
Technical Services IN the Field
To ensure the quality of the roofing installation, our technical field staff around the country monitors roofing applications during installation and makes a final inspection on each guaranteed roofing system upon completion. These roofing experts ensure the roofing system meets all the qualifications for a JM Peak Advantage Guarantee.
Download the RoofTech X-pert to quickly access your field tech and other useful information. It uses a geo-locator to find your nearest JM Tech Rep. Our unique app also has:
- Built-in adhesive advisor that gauges approximate flash times
- Reference library with technical information about JM products
- Installation Videos
- Troubleshooting information
Guarantee and Warranty Services
We have dedicated teams to help our contractors along the way. Our highly skilled technicians and engineers provide essential support services throughout the project life cycle—from the early design stages to the completion of the bid package. Support services can include: conceptual product information, building science, wind uplift data, national and local code understanding, FM Global® and UL® regulations, fastening patterns and sheet layouts, installation guidelines and standard details.
Contact them today: (800) 922-5922
Guarantee Specialists - Option 2
Inside Technical Services - Option 3
We also know that buildings change ownership throughout the lift of the guarantee. We have an easy form to help get that process started. Please make sure to have all of the current guarantee information ready as well as new ownership information.
Peak Advantage Charges and Requirements
EPDM Guarantee Charges and Requirements
PVC Guarantee Charges and Requirements
TPO Guarantee Charges and Requirements
APP Guarantee Charges and Requirements
BUR Guarantee Charges and Requirements
SBS Guarantee Charges and Requirements
JM Peak Advantage Guarantee Rider Charges
Roof Maintenance
Keep in mind that your roof still needs to be maintained. We suggest to inspecting your roof twice a year as weather and unseen issues can cause problems on your roof.
Here we provide a checklist to keep as a reminder on things to look for on your roof. Use this as a guideline for semi-annual maintenance, and maintain the records to help ensure the integrity of your roofing system.
Preventative Maintenance Guidelines
Guarantee Extension Program
As much as we would like them to, today’s buildings don’t last forever. Wear and tear occurs, and when that happens, decisions about whether to invest in the repair or replacement of materials have to be made. Johns Manville’s Peak Life Program is designed to maximize the value of your roofing investment by providing guarantee extensions and coordinating maintenance. Initiating a regular inspection and maintenance schedule places you on a path to a better performing asset with more options at the end of the Guarantee term. Peak Life Extensions offer owners a variety of options to extend the Guarantee term depending on their needs. By placing owners in direct contact with JM professionals, Peak Life enables you to make the best decisions for your building.
