INSULATION Unique to the insulation industry, JM uses both rotary and pot and marble technologies to support participation in multiple markets. These include: building insulation for residential and commercial applications; specialty insulation sold to OEMs in aerospace, automotive and HVAC markets; and mechanical insulation for pipe and equipment and air handling. Our platform of differentiation and innovation extends beyond our insulation materials and markets to the partnerships we establish with our customers. JM’s customer service, selling and technical service capabilities are well-known in the insulation industry for reliability, accountability and staying power. To ensure continued high levels of service, we offer support programs, aimed at the people who buy insulation products, which focus on meeting individual customer needs. To further strengthen our one-stop shop approach with insulation customers, Johns Manville will leverage technologies from other JM businesses, and strategically acquire additional synthetic and fiber-based technologies, to further diversify and strengthen its insulation product line. ROOFING SYSTEMS Our goal is to provide our customers with the best roofing products, systems and technical support available in the industry. As a result, we supply complete roofing solutions, which include: built-up, modified bitumen and single-ply membranes; perlite and polyisocyanurate roof insulation; accessories and fasteners; comprehensive roofing guarantees and leading customer support programs. Johns Manville’s history in built-up roofing dates back to 1858. Today, customers continue to turn to us for BUR roofing solutions, and we are increasing our emphasis on single-ply and modified bitumen products to be able to provide our customers with roofing systems that meet a variety of building needs. Our total systems include the most comprehensive “no dollar limit” (NDL) roofing guarantees in the industry, covering every element of the roof. We complete our total systems approach with an unparalleled customer service organization known for responsiveness and dependability. Our unwavering commitment is to satisfy the needs of the specifier, architect, engineer and building owner through technology innovation, education and external growth initiatives. [ View Bank One Ballpark. Phoenix, Arizona. ] ENGINEERED PRODUCTS While JM’s Engineered Products are a diverse collection of value-added materials, each product line is a leader in its industry and increases the performance of its customers’ end applications. Users of these products want stronger, lighter, better-performing products and JM is able to address these needs with the most complete line of mats and fibers, fabrics and filtration products in the industry. JM offers a total product portfolio in mats and fibers, including fiber glass, polyester and glass woven fabric products. We develop innovative filtration solutions based on multiple technologies, including air filtration media, liquid filtration media, microfibers and sorbents. With extensive products and technologies, JM is able to combine materials across its Engineered Products businesses and geographic markets to develop complete solutions that bridge product, technical service and support. Through an international distribution network and customer support organization we serve our customers on a local-market basis with regional manufacturing operations and multi-lingual customer and technical support. Therefore, our reputation for reliability and dependability extends into each of the markets we serve.